Digital Delivery
ORYES products are primarily digital services. No physical shipping is involved unless hardware or printed material is separately ordered and confirmed in writing.
Activation Time
Standard plan activation or renewal is normally processed automatically after verified successful payment. Most successful renewals should reflect promptly, but bank/gateway confirmation, security checks, maintenance or connectivity may cause delay.
New Installations
New customer setup may require company verification, database configuration, administrator creation, branch/counter setup and training. The expected timeline will be communicated according to the purchased product and agreed scope.
Delivery Confirmation
Delivery may be evidenced by activation records, login availability, plan validity, installation confirmation, email, message or support records.
Customer Requirements
The customer must provide accurate company information, supported devices, reliable internet where required, compatible printers and timely access needed for configuration. Delays caused by missing customer information are not delivery failure.
Support
Report activation problems using oryesdgl@gmail.com or 9994255596 with company code and payment/order ID. Support hours: Monday to Saturday, 9:30 AM to 7:00 PM IST.